User experience theme | Codes: | Illustrative quote (Q) | Design cue | Prototype features |
---|---|---|---|---|
Being safe from UVR exposure | Lack of confidence in home-made visors | Her existing visor is a grey baseball cap made by her aunt with an attached although not securely, by circular velcro stick-ons, meaning there are holes in the design that may allow for UV exposure…(Mother of patient aged 11–15) | Materials and design with the highest possible UVR protection | Prototype materials developed comprising clear silicone with added UVR absorbers; elastic resin; rapid 3D printing of materials to manufacture prototypes |
On the face design | ||||
Seals and gapping | Close to the shape of the face to reduce gapping around the face and neck | |||
Thought they were protected but then got sunburnt e.g. UVR reflected from water or snow | Off the face as alternative design | |||
Not going outside to avoid UVR exposure | Wrap around design secured with strong magnets at the back | |||
Self-conscious when wearing current visor | Being stared at; bullied | So yes, you want it to be safe, you want it to be practical. But it’s also, what I feel is the biggest barrier, it’s whether or not you can deal with how much attention it draws (Adult patient) | Ability to customise with own headwear | Open at the top to give the choice of personalising with own headwear (securely fixing using provided magnet strips) |
Clear material so the face is easily seen | ||||
Using alternatives to the visor to photoprotect | I don’t want to attract the entire [name of supermarket] looking at me. I don’t want to attract a lot of attention…a normal boy who is wearing something really weird… mmm…that feels weird (Patient aged 5–10) | Aesthetically acceptable | Patients have the option to wear their own glasses or sunglasses | |
Temperature effects | Heat management | It can get hot in the summer and it just mists up all the time and I cannot see anything (Patient aged 11–15) | Ventilation system to enable breathing/temperature control/steaming up | Engineered and tested a passive acoustic/ventilation system under laboratory conditions |
Difficult to breathe | ||||
Visor steaming up | ||||
Drinking outdoors is not feasible without UVR exposure | ||||
Not going outside to avoid heat | No matter what the weather she is always sweating… she gets very, very hot. Even in winter, she goes to school a little bit further away from home and I bring her back on transport either by cab or whatever, depends on the weather but even five minutes with this on she ends up with rashes from the heat (Father of patient aged 5–11) | Clear materials that do not steam up | Hydrophilic film around the mouth area to reduce steaming up | |
Acoustic difficulties with current visor (speech and hearing) | Difficulty being heard; hearing others | The sound rebounds back in the visor back to me. I have to lift it slowly up to my nose and then talk (Adult patient) | Acoustic system to enable hearing and clear speech | The ventilation ports with three overlapping flaps allowed sufficient sound to penetrate through |
Loss of confidence | ||||
Material properties | Difficult to fold | … with the current mask that we’ve got, if I need to put in my bag, it’s quite stiff. If I bend it too much, then it gets holes in it (Adult patient) | Foldable and portable | Material is thin and light, does not leave creases when folded |
Difficult to transport | ||||
Difficult to use | … they (patient’s current visors) don’t fold. They fold somewhat easily, more easily if they get hot, they just lose their shape (Adult patient) | Easy to take on and off |