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Table 2 Reasons why people stop going to a SAC to receive care for their ataxia

From: Patient pathways for rare diseases in Europe: ataxia as an example

Reasons

UK N (%)

Germany

Italy

Problems with travelling / transport to SAC

12 (25.5%)

5 (16.7%)

12 (26.6%)

Did not find it useful

6 (12.8%)

1 (3.3%)

8 (17.8%)

Not referred again

7 (14.9%)

1 (3.3%)

-

Equal care locally

2 (4.3%)

4 (13.3%)

8 (17.8%)

Unable to take the time off work to visit the centre

0 (0%)

0 (0%)

0 (0%)

Other [please specify in the text box]

5 (10.6%)

10 (33.4%)

9 (20%)

Unsure

2 (4.3%)

9 (30%)

8 (17.8%)

Do not wish to answer

1 (2.1%)

Closure of a centre

12 (25.5%)

Total N respondents

47 (100%)

30 (100%)

45 (100%)

  1. Below are the comments of participants for each country who answer ‘other’: Other reasons in the UK: ataxia is mild, waiting for referral, waiting for an appointment, feel others would benefit more than me i.e. younger people
  2. Other reasons in Germany: cancellation due to Covid, diagnosis not verified so only taking part in research, only required to see them every two years, was asked to see a general neurologist, ongoing care, attended an appointment at SAC as part of a research study
  3. Other reasons in Italy: I am disappointed with the answers from the specialists, Latina is far from Rome, C/O Besta Institute/Milan they told me that at Ferrara hospital they can take care of me, At Besta they couldn't do nothing more, far from the centre - transport problems, I attend a non-ataxia specialist daily association but I am well followed up and they well understand my condition, I am still occasionally followed up, During the first years they seem to help then nothing, I hope they could do more they simply gave me a diagnosis suggesting me to refer to a neurologist I trust, I lost my contacts and not yet found an ataxia specialist who can follow me up in Puglia or near, stopped due to Covid