Phase | Activity: 44Â h, 32Â h face-to-face meetings, 8Â h web conf. ESE: expertise and sharing of experience face-to-face meeting Web Conf.: remote conference organized via internet PDSA: plan-do-study-act |
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Phase 1: Organization of the quality improvement teams at the centres | Information meeting on the PHARE-M |
Organization of the quality improvement teams at the CFCs and enrollment in continuing education | |
Web conf.: progress report on the preparatory phase | |
Phase 2: Analysis of the clinical microsystem | ESE1: Presentation of the methodology and analysis tools (5Ps) and initialization of the analyses in practice |
Analysis of the clinical microsystem by the quality improvement team at the CFC | |
Web conf.: progress report on the analyses at the CFCs | |
Phase 3: Planning of the actions for improvement in the clinical microsystem | ESE2: Presentation of the results of the analyses, selection of the themes for improvement and quantified objectives, examination of the ideas for change and foreshadowing of the actions for improvements (PDSA cycles) |
Organization of the actions and preparation of the PDSA cycles | |
Web conf.: progress report on the definition of the PDSA cycles | |
Phase 4: Implementation of the actions for improvement according to the PDSA cycles and measurement of the outcomes | ESE3: Benchmarking visit, incorporation of best practices into the actions for improvement, and review of the schedules for implementation of the PDSA cycles |
Implementation of the first PDSA cycles and operational measurement indicators | |
Web conf.: progress report on the implementation of PDSA cycles | |
ESE4: Presentation of the teams’ posters and presentations |