Table 5 Evaluation of the quality of cooperation and communication from the point of view of the interviewed physicians
Evaluation of the quality of cooperation and communication from the point of view of the interviewed physicians | ||
|---|---|---|
cooperation | communication | |
Negative | There is no cooperation as there is no access Physician put the diagnosis in question Waiting time until feedback for the report of findings | No transparency about processes and results in the center of rare diseases No feedback Unclear communication—> physician does not know who or how is being communicated |
Positive | Therapy recommendation is useful Friendly, professional cooperation Rapid diagnostic communication Positive effect of the centers on diagnostics Better health care provision by the center of rare diseases | Short-term accessibility Fast feedback Regular findings reports Information telephone available around the clock |