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Table 1 Questionnaire. Contents of the questionnaire including the responses available and the date questions were added

From: Experience of health care at a reference centre as reported by patients and parents of children with rare conditions

Participant information

Responses available

Date added

Are you a patient or parent/carer of a child with a rare condition?

Patient

June 2018

Parent/carer

Other—please specify

Do you or your child attend a hospital in Glasgow? (Please specify)

Yes

June 2019

No

Theme 1: Diagnosis

 Have you or your child been formally diagnosed or is it suspected that you have a rare condition?

Formally diagnosed

June 2018

Suspected to have a rare condition

Currently undiagnosed

If currently undiagnosed, how long has it been since you first reported your or your child's symptoms to a healthcare professional?

 Which rare condition do you or your child have or is it suspected that you or your child have? Please enter N/A if undiagnosed

 

June 2018

 At what age did you or your child first develop symptoms?

 

June 2018

 How long did it take to receive a diagnosis from the time you first approached a healthcare professional about your or your child's symptoms? Please enter N/A if undiagnosed

 

June 2018

Theme 2: Provision of Information

 At time of diagnosis, or suspected diagnosis, how much information were you given about the condition?

Lots of information was given

June 2018

Adequate information was given

Little information was given

No information was given

N/A (currently undiagnosed)

 Where did/do you find information about this condition?

Through a healthcare professional

June 2018

Through the literature/website of a patient support organisation

N/A (currently undiagnosed)

Other (please specify)

 Do you feel you have enough information on this condition?

Yes, I feel I know a lot about this condition

June 2018

Yes, I have some information about this condition and am satisfied with what I know

No, I have access to some information, but would like to know more about this condition

No, I don’t know anything about the condition

Currently undiagnosed

Theme 3: Availability of support

 Have you had the opportunity to meet another person/family with this condition (or someone who is in a similar situation, e.g. undiagnosed)?

Yes

June 2018

No

If you haven’t, would you like to be given such an opportunity?

 How much support do you or your child receive in every day life from the following people?

Family

Hospital-based healthcare professional

Your GP

Other community-based healthcare professional

School staff

Friend

Lots

June 2018

Some

Very occasional

Not at all

Not applicable

 Do you know of a support group/patient association for your condition or for undiagnosed conditions?

Yes

June 2018

No

 Are you a member of this or any other patient support group?

Yes

June 2018

No

 Do you feel well supported generally?

Yes

June 2018

No

Theme 4: Satisfaction with Healthcare Team

 With regards to you/your child's care, is there one specialist service that takes the lead?

Yes

June 2018

No

If yes, which service at which hospital takes the lead

 How satisfied are you with the following?

Having a consistent team of health professionals taking overall responsibility for you/your child’s health

The overall support that you get from health professionals for you/your child

Feeling that you are part of a health care team looking after you/your child

How much health professionals know about you/your child’s condition

Knowing which healthcare professional to contact for guidance/support with your/your child's condition

Extremely satisfied

June 2018

Satisfied

Neither satisfied or dissatisfied

Dissatisfied

Extremely dissatisfied

Theme 5: Awareness and support of limiting conditions

 Do you think your child has a life limiting condition

Yes

January 2019

No

Don’t know

 If yes, have you received special support for that?

Yes

January 2019

No

Don’t know

 If yes, what service has provided the support

 

January 2019

Theme 6: Participation in research

 Are you currently taking part in any research related to your condition?

Yes

February 2020

No

 Would you be interested in taking part in any research regarding your condition?

Yes

February 2020

No