Table 1 Users’ feedback about the VASCERN app
App attributes | Users’ feedback |
|---|---|
Value | “The VASCERN application is of great value for patients with rare diseases and for their physicians” “All in all, the VASCERN application fulfils its aims, it can be a great help for patients and physicians” |
Ease of use | “The nearest centre with a profile of the particular disorder and its contact information can be found easily. Accessing the required information is straightforward” “The app looks OK, easy and simple to use” “Seems to be user-friendly and well-done” “Good feeling, intuitive” |
App functioning | “The offered features like route planning to the Healthcare Provider and directing users to Orphanet for more information on the disease work perfectly well” “Application works without greater problems” “In general very clear and intuitive” |