Table 10 Open-ended questions to the hospital’s quality department
From: Quality of care in cystic fibrosis: assessment protocol of the French QIP PHARE-M
1. What are the priorities of the hospital’s quality department? | |
2. Support for care services in quality improvement: was another quality program developed for another disease or another care service? | |
3. How are patients included in the different committees and groups working to improve quality in the hospital? | |
4. How is quality measured (main indicators)? | |
5. What training programs in quality tools and methods are promoted by the hospital? | |
6. How was the quality department informed of the PHARE-M (by whom and when)? | |
7. What were the reasons for the quality department’s engagement (or non-engagement) in the PHARE-M, in support of the CFC? In the case of engagement, what resources and time were dedicated to supporting the CFC? | |
8. How is the PHARE-M perceived by the quality department management in terms of coherence with hospital policy, perceived effectiveness, and other matters? If necessary, the example of another quality improvement program rolled out in the hospital can be cited. |