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Table 2 Analysis of users’ questions (20th December 2011)

From: Guiametabolica.org: empowerment through internet tools in inherited metabolic diseases

Comments/questions’ topics

Percentage

Comments

Comments related to Guiametabolica.org function as a support group

Requests to contact other patients/caregivers

17.5%

Frequent situation: a family with a young child suffering an IMD with plenty of uncertainties about future, demanding contact with older patients or parents

Patients’ experiences and reflections, tips or recommendations.

13.0%

All of them with a positive point of view

Questions about practical issues of the daily life

5.8%

They include help for travelling, shopping, offers of special foods not needed anymore, information about government aids for chronic patients…

Messages exclusively to thank and express feelings

14.8%

Messages of gratitude and feelings are also incorporated in the vast majority of comments

Comments regarding educational issues

Information about their IMD

22.1%

 

Doubts about diagnostic process 5.8%

 

Doubts about treatments 5.4%

 

Biochemical and pathophysiological doubts 4.0%

 

Questions about clinical manifestations and evolution of disease 3.3%

 

Therapeutic options under investigation 2.2%

 

Questions about clinical/biochemical follow-up 1.4%

Doubts about other transitory or concomitant situations and their treatment

10.2%

 

Doubts about dietary treatments and specific recipes.

16.6%